Classic Toaster Timer (2,3,4 Slot NewGen, Vario & Combi)
£24.99 Code 01362
Currently out of stock.
This is a genuine spare part for the Classic Toaster (NewGen, Vario and Combi models) in 2,3 and 4 slot sizes.
Product Details
Overall rating: 4.4080267 / 5 from 299 reviews.
AI Generated Review Summary
Customers appreciate the Classic Toaster Timer for its reliable timer, quick delivery, easy replacement parts, and high-quality construction. The product is praised for its quick repair process and clear instructions, making it a valuable addition to any kitchen.
Summary topics
- Timer Functionality (12%): Customers raved about the timer, stating that it works perfectly and is easy to fit.
- Delivery Speed (14%): Customers raved about the quick delivery, with multiple mentions of 'quick delivery' and 'quick processing.'
- Replacement Parts Availability (8%): It was observed by customers that the replacement parts for the product were easy to find and follow.
- Product Quality (5%): Customers appreciated the great quality of the product, which was mentioned multiple times in the reviews.
Review topics: ["instructions","fit","replacement","problem","quality","looks","delivery","service","design","screws","sound","works","price","toaster","timer","spares","dualit","process","repair","ordering","fix","knob","appliances","advice","idea","cost","elements","life","help","lasts"].
Review highlights
- "Delighted to find good quality spares available for this classic design" —
- "Spares were reasonably priced, quickly delivered with good instructions" —
- "Good pricing, very fast delivery and easy instructions to install elements!" —
Reviews
Nice toaster but appalling parts availability
"Our Dualit three slot toaster has been in our flat and then house for a long time. The infamous timer failed a while back and like many other disgruntled customers I cannot buy a replacement. Dualit is just another example of a company that has lost touch with its original philosophy and only wants to shift merchandise with zero backup or customer support. So I have an expensive ornament which I won’t throw out because this would still just be a waste and after owning it for so long, it just feels wrong. Dualit, how difficult is it to increase the manufacturing output of a simple mechanical timer?"
New timers not available
"Dualit prides itself on the repairability and availability of parts for their appliances. This does however not apply to timers which are unavailable as a spare part. This is especially a nuisance because timers are a part that regularly need replacing. I bought Dualit because of their repairability. Now my otherwise excellent Dualit toaster is useless and destined for waste recycling."
No spares in stock - do not buy this toaster
"The simple message is - don't buy a Dualit toaster. This timer fails despite being a simple clockwork mechanism. Your toaster is then either useless or dangerous. You can buy a cheap and cheerful toaster for less than the price of a replacement timer - it will probably last longer. Really disappointed - I expected much better from Dualit."
Take The Time to Contact Dualit
"In this age of instantaneous gratification, sometimes, a bit of time is all that is required. Contact Customer Services at Dualit, who are really helpful, via their contact form, and after contacting you via email, you can request a back order for these timers, which will be fulfilled ASAP. Companies such as Dualit, that continues to support their products with spare part availability need to be cherished and supported, after all let’s face it, most of us that have ended up here have had years of toasting with Dualits element and iconic sustainable design, giving them a bit of patience shouldn’t cost them bad reviews."
Mi7 Timer Out of Stock
"Spoke to customer services today and they were very helpful. Confirmed that the mi7 timer stocks are being delivered to Dualit by their supplier but they are working through a long list of back orders. So, if you want the part, contact Dualit, get your name on the back order list and they will contact you when it’s available. Could be a 10-12 week wait though."
Great toaster
"We have had our Dualit toaster for about 10 years with no problems untill now. The timer has stopped working but we are happy to wait - very happy we can buy spare parts at all. In the mean time using our phone to time the toast. . When other toasters stop working that's it = out into the recycling."
Worlds best toaster - albeit with a caveat
"We've had a 4-slot toaster for 10+ years - they are the best toasters, better by miles than any cheap (or not so cheap) throwaway. However, there is a caveat - the timer does wear out after 5 years use (or so). I don't mind this, but currently there is a supply issue and you can't buy one. For anyone in this situation - call Dualit and get yourself on the backorder list - they have a genuine parts supply backlog at the moment. The very helpful lady in their customer services team said it's a French supplier that's been struggling with supply, but that they are working through it and it is getting resolved soon. Currently a 6-8 week wait time. We can wait for that, the toaster still works - just needs watching (don't leave unattended with a sticking-timer!)."
Estimate when will they be available?
"Could Dualit give an estimate here when will these timers be available? I have been waiting for a few months for these and would be happy to give my money. I don’t want to buy another toaster :("
Huge disappointment
"My 4 slot toaster started malfunctioning back in the winter. I gave a call to Dualit in January to find out when the Mi7 replacement timer will be availabe. Have been told “couple of weeks”. Have checked on a weekly basis with less hope every week. And my family remains frustrated with the regularly burned toasts. This is really poor after sale customer care and a casebook exaple of weakening a brand with something one would think is an relatively simple fix."
Timer needs replaced after 5 years, no stock
"Very annoyed that I cannot replace the timer on my Dualit 2 slice Classic Toaster. It appears from other reviews that this has been an issue for some time. For a company that trades on its reputation for producing repairable appliances, you need to sort this out."
