Electrical appliances are essential items to have in any
kitchen, but like most electrical gadgets they pose a risk if used
incorrectly. Please read the instruction book that comes with your
appliance and take note of these important safety points:
When you buy an appliance, read the instructions before the
first use and always follow the instructions when using and
Do not forget to register your new appliance. It allows us to
contact you easily if a safety notice or recall is required. The
chances of a faulty product causing serious damage are small, but
the risk is still there and returning a faulty product or ordering
its repair is very easy to do. To register all your Dualit
appliances, regardless of age, visit
Make sure you register old, second hand, skip found and brand
new products. The are all important to us. Any product made after
the year 2000 can be registered. Registering your appliance takes
just 60 seconds, watch the
video to see what you need to do.
Please be aware that if you purchase an electrical product
second hand, it will have no known history and will not have
undergone packing and quality checks prior to sale so will pose an
increased electrical safety risk.
Visit the product notice page on our
website to see if you have any recalled electrical items.
Check that your appliance has a UK plug, but if it doesn't, do
not use a UK travel adaptor, but rather have the retailer fit the
appliance with a UK plug.
Check the plug and socket regularly for burn marks, sounds of
'arcing' (buzzing or crackling) or if it feels too hot to touch. If
you have fuses blowing or circuit-breakers tripping then contact a
registered electrician to investigate.
Ensure your home is fully protected by an RCD (residual current
device), which can generally be found in your fuse box (also known
as a consumer unit). An RCD is a life-saving device that protects
against dangerous electric shock and reduces the risk of electrical
If you don't have RCD protection in your fuse box for your
sockets, consider installing an RCD socket or plug to protect you
and your property from serious appliance faults.
Sometimes, appliance fires are caused by something beyond your
control. Please make sure you have smoke alarms and heat detectors
installed in your home. There should be a minimum of one
alarm/detector per floor and enough should be fitted to cover all
areas where a fire could start. Test the alarms regularly and
change the batteries once a year.
Electrical Safety First advise that if a fire does start, you
should leave the building immediately and call 999. Do not try to
put out the fire.