Motor is over-heated. To protect your stand mixer, it is fitted
with a Thermo cut-off, which will automatically stop the stand
mixer if over-heated. Unplug and allow motor to cool. The mixer
head should be cool to touch.
Mixer head is not locked down properly. Move mixture in mixing
bowl to the side of the attachment, to allow the attachment to go
all the way into the bowl.
Using too much mixture. Remove some of the mixture and work in
smaller batches. see page 12 of the instruction manual for Maximum
Thick mixture is preventing the attachment from going all the
way down into the bowl. Move mixture in mixing bowl to the side of
the attachment, to allow the attachment to go all the way into the
Cannot use or set the timer, but the motor will start when the speed dial is being turned
'+' button, '-' button or pause/start button was depressed when
the unit was switched on. Unplug from power outlet for 5-10
seconds, then plug in again ensuring no buttons are pressed.
If this problem persists, there may be food particles or liquid
in the switch. The unit is safe to use in this mode, however Dualit
recommends you take the product to an authorised service centre or
contact our Dualit customer helpline on +44 (0)1293 652 500 (09:00
to 17:00 Monday to Friday). Alternatively, email Dualit at
[email protected] or visit www.dualit.com