Espresso Coffee Machine SupportUpdated 10 months ago

Question:

Should the filter handle go past the padlock symbol when you tighten?

Answer: 

Twist the filter holder as far as it will go to ensure that it is locked in nice & tight.

It is normal for the filter holder to go past the padlock symbol to get a water tight seal.

Question:

How can I ensure frothy milk?

Answer:

1. Use cold semi-skimmed milk in a stainless steel jug to froth milk.

2. Reduce the steam flow with the Steam Flow Control knob.

Question:

My machine is making a continous pumping noise.

Answer:

Your machine will be filling the boiler. Priming the Boiler can be noisy. 

Follow priming instructions on page 12 and wait until process is complete.

Question:

My appliance is leaking.

Answer:

1. Empty the drip tray as it may be full and ensure it is always in place before use.

2. Ensure the water tank is correctly situated with the water tank pipes in place.