Dispense water through the brewhead with the cup filter in place. Ensure NO coffee is in the filter. If you see no water after 7 seconds STOP the test.

No water

1. Water tank is not correctly seated in position. Locate water tank (see page 8, fig 1).

Water flow improves

1. The showerhead and cup filter may be blocked. Clean showerhead and cup filter (see page 20-21). You may also need to descale the machine (see page 23).

2. You may be tamping too hard. LIGHTLY 'tamp' the coffee grounds (see page 11, fig 5).

3. The cup filter is blocked because the coffee grind is too fine. Ensure you are using setting 3-5 on the Dualit coffee grinder or use a pre-ground coffee suitable for espresso machines. Clean the cup filter (see page 21, fig 4)

4. There is too much coffee in the cup filter. Use the measuring spoon (see page 11, fig 4).

1. Locate water tank (see page 8, fig 1).

2.1. Clean steam wand (see page 21-22, fig 6-8).

2.2. Descale (see page 23).

2.3. If you are unable to unblock your steam wand then contact Dualit on 01293 652 500 for advice or spare parts.

1. Clean gasket (see page 21, fig 3).

2. Check the capsule is in place. If using ESE pod, tuck the tab under (see page 10, fig 3).

3. Clean showerhead (see page 21 fig 3).

4. To obtain a new gasket contact the Dualit customer helpline on +44 (0)1293 652 500 (09:00 to 17:00 Monday to Friday).

1. This is not cause for concern. This will automatically stop when the machine has finished steaming.

1. Locate water tank (see page 8, fig 1).

2. Fill water tank (see page 8, fig 1).

1. To prevent an air lock firstly remove the filter holder. Fill water tank (see page 8, fig 1). Your machine is now ready to extract your next coffee

1. Check and replace the fuse.

2. Contact the Dualit customer helpline on +44 (0)1293 652 500 (09:00 to 17:00 Monday to Friday).

1. Adjust the dose using the dosing memory feature (see page 18).

2. Use the dosing memory feature to adjust the dose to your desired amount (see page 18).

1. This is not cause for concern. This will automatically stop when the machine has finished purging.

2. Warm cup (see page 8). You can also place your cups warm on the cup warming plate.

1. Prime machine. (see page 8).

2. Warm cup (see page 8). You can also place your cups warm on the cup warming plate.

3. Use the temperature boost feature. (see page 19).

1. This is not cause for concern it is part of the operation of the machine.

1. It is easier to make froth using cold semiskimmed milk in a stainless steel jug.

2.1. Clean steam wand (see page 21, fig 6).
2.2. Descale (see page 23).

1. Ensure you are using setting 3-5 on the Dualit coffee grinder or use a pre-ground coffee suitable for espresso machines.

2. Ground coffee only has a three-day shelf-life, so grind only what you need.

3. Flush out excess heat by pressing the small coffee button.

1. Ensure you are using the correct type and strength of coffee for the type of drink you are making. See page 25 for recipes and max dispensing table.

2. Ensure you are using setting 3-5 on the Dualit Coffee Grinder or use pre-ground coffee suitable for espresso machines.

3. If you are struggling to control your coffee flow rate, try tamping a little harder. The harder you tamp the longer the coffee will take to extract, thus increasing the strength and improving the flavour of the coffee.

4. Avoid pre-ground coffee that states that it is suitable for cafetieres.

5. Add more coffee to the portafilter. (see page 11)

6. Use the double espresso dose to make a single coffee.

7. Use the filter pin to remove the dried coffee.

8. Locate and fully lock the holder. (see page 12, fig 1).

9. For spare parts contact the Dualit customer helpline on +44 (0)1293 652 500 (09:00 to 17:00 Monday to Friday).

1. See Capsule Types table (page 9) to see if you require the Capsule Piercing Tool.

Dispense water through the NX® Adaptor. Ensure NO capsule is inside.

1. Water tank is not correctly seated in position. Locate water tank (see page 8, fig 1).

1. The showerhead and NX® adaptor may be blocked. Remove the showerhead and clean. Use the filter pin to clean out the holes in the NX® adaptor. Descale your machine with the NX® adaptor locked tightly in place. (see page 23)

1. The coffee/tea in the capsule is stale. Check capsule best before date on the capsule packaging.

2. Capsule needs piercing, see page 9.

3. We recommend only the use of Dualit capsules.

1. Check the Ω NX® Adaptor Seal (located at the base of the Ω NX® Adaptor) is there and has not split, see page 7. If missing or split, contact the Dualit customer helpline on +44 (0)1293 652 500 (09:00 to 17:00 Monday to Friday).

PRODUCT FAILURE DUE TO THE BUILD UP OF LIMESCALE IS NOT COVERED BY GUARANTEE - DESCALE REGULARLY: DUALIT RECOMMENDS KILROCK ESPRESSO & COFFEE MACHINE DESCALER. (See leaflet)

Ensure your descaling product is suitable for coffee machines; follow descaling product instructions carefully. Fill Water Tank with the descaling solution. Descale once a month in hard water areas.

Place the Holder most frequently used into the machine, ensuring it is empty. If both Holders and Filters are used frequently, cycle between them. Do not soak the holders in descale solution. Ensure they are rinsed thoroughly after descaling.

Place a container with a capacity of more than 1 litre on the Drip Tray underneath the Holder. Caution: Do not remove the Drip Tray. Remove Froth Nozzle from the Steam Wand. Direct Steam Wand into container.

Insert Water Tank. Plug machine in and turn on; wait until machine has reached operating temperature.Caution: Keep hands away from Steam Wand at all times.

Turn dial fully to the left and empty half of the tank. Then turn dial completely to the right to dispense the remaining water through the steam wand. WARNING: ensure that the switch is set to water, not steam. Wait 10 minutes for descaling to take effect, prior to stage 6.

Once machine is descaled, discard descaling solution. Thoroughly rinse Water Tank and repeat steps 2-5. Flush at least two full tanks of fresh water through the machine, Filters and Steam Wand to remove any traces of descaling solution.