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Espress-Auto Coffee and Tea Machine

With over 20 years of experience making award-winning beverage machines you can trust Dualit’s dedication to quality.

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Product Notices

  • | June 29, 2016 -

Coffee Spares

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FAQs

NO COFFEE FLOWING FROM BREWHEAD:
THE TAMP TEST

Dispense water through the brewhead with the cup filter in place. Ensure NO coffee is in the filter. If you see no water after 7 seconds STOP the test.


No water

1. Water tank is not correctly seated in position. Locate water tank (see page 10, fig 2).

Water flow improves

1. The showerhead and cup filter may be blocked. Clean showerhead and cup filter (see page 23-24). You may also need to descale the machine (see page 26-27).

2. You may be tamping too hard. LIGHTLY 'tamp' the coffee grounds (see page 15, fig 5).

3. The cup filter is blocked because the coffee grind is too fine. Ensure you are using setting 3-5 on the Dualit coffee grinder or use a pre-ground coffee suitable for espresso machines. Clean the cup filter (see page 24, fig 4)

4. There is too much coffee in the cup filter. Use the measuring spoon (see page 15, fig 4).

NO STEAM FLOWING FROM STEAM WAND:
1. Water tank is not correctly seated in position.

1. Locate water tank (see page 10, fig 1).

2. Steam wand is blocked.

2.1. Clean steam wand (see page 24, fig 6-8).

2.2. Descale (see page 26-27).

2.3. If you are unable to unblock your steam wand then contact Dualit on 01293 652 500 for help.

COFFEE OR TEA LEAKING FROM THE BREWHEAD:
1. Dried coffee on the gasket.

1. Clean gasket (see page 23, fig 3).

2. ESE pod or capsules not seated correctly.

2. Check the capsule is in place. If using ESE pod, tuck the tab under (see page 14, fig 5).

3. Blocked brewhead.

3. Clean showerhead (see page 23-24).

4. Damaged brewhead gasket.

4. To obtain a new gasket contact the Dualit customer services on +44 (0)1293 652 500 (09:00 to 17:00 Monday to Friday) for help

Manuals