The Tamp Test

• Dispense water through the brewhead with the cup filter in place. Ensure NO coffee is in the filter. If you see no water after 7 seconds STOP the test.

No water - Water tank is not correctly seated in position. Locate water tank (see page 8 of instruction manual, fig 1).

Water flow improves -

1. The showerhead and cup filter may be blocked. Clean showerhead (see page 18 of instruction manual, fig 3) and cup filter (see page 18 of instruction manual, fig 4).
2. You may be tamping too hard. LIGHTLY 'tamp' the coffee grounds (see page 9 of instruction maual, fig 5).
3. The cup filter is blocked because the coffee grind is too fine. Ensure you are using setting 3-5 on the Dualit coffee grinder or use a pre-ground coffee suitable for espresso machines. Clean the cup filter (see page 18 of instruction manual, fig 4).
4. There is too much coffee in the cup filter. Use the measuring spoon (see page 9, fig 4)

• Water tank is not correctly seated in position. Locate water tank (see page 8 of instruction manual, fig 1).
• Steam wand is blocked. Clean steam wand (see page 18-19 of instruction manual, fig 6-8). Descale (see page 20 of instruction manual). If you are unable to unblock your steam wand then contact Dualit on
  01293 652 500 for advice or spare parts.

• Dried coffee on the gasket. Clean gasket (see page 18 of instruction manual, fig 3).
• ESE pod or NX capsules not seated correctly. Check the capsule is in place. If using EsE pod, tuck the tab under (see page 11 of instruction manual, fig 4-5)
• Blocked brewhead. Clean showerhead (see page 18 of instruction manual, fig 3).
• Damaged brewhead gasket. To obtain a new gasket contact the Dualit customer helpline on
  +44 (0)1293 652 500 (09:00 to 17:00 Monday to Friday).