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Conveyor Toaster SupportUpdated 9 months ago

Question:

My toaster isn’t working

Answer: 

1. The toaster may not be plugged in.

 Make sure the toaster is switched on and plugged in correctly to the UK mains.


2. The Plug Fuse may need replacing.

The Plug Fuse may need replacing if the Power Indicator does not turn on and the device does not appear to work. Please check and replace the Plug Fuse.


3. The thermal Fuse may need resetting.

 Please contact Dualit customer services* for help.


Question:

The elements cycle on and off

Answer: 

The toaster has a Thermostat which constantly monitors the toaster’s running temperature for perfect toast.

The elements will cycle on and off at certain temperature to save energy and avoid over cooked toast; no action is needed.


Question:

I get uneven toasting

Answer: 

1. The toaster has a Thermostat which constantly monitors the toaster’s running temperature for perfect toast. 

If toasting bread rather than bagels, ensure the toaster is set to the 'TOAST' setting on the front panel. Please see page 11 for more information.


2. The toaster may not be Fully Warm.Allow the toaster to reach full temperature, this should take 30 minutes depending on conditions. See page 11.


3. Your bread may not be positioned on the Conveyor correctly. 

Check the edges of the bread are over the elements and not off the edge of the conveyor.


4. The toasting setting you are using may not be appropriate for the bread type. 

Check the type of bread you are using is appropriate for the toast setting your machine is on; please see page 11.


5. ‘BAGEL’ setting or ‘STANDBY’ may be in use. 

Please check Function Control Dial is set to 'TOAST'.


6. An element may have blown. 

Check all elements glow when the toaster is Fully Warm. If not contact Customer Services* for help.


7. The fan may have stopped. 

Check if the fan is audible when the Conveyor Toaster is on and the green 'READY' light is illuminated. 

Ensure the fan is clean as per instructions on page 13. If the fan still appears to have stopped, contact Customer Service* for help.


Question:

My toast comes out too light

Answer: 

1. The toast setting may be too low for the type of bread you are using or the conditions that you are using the toaster in. 

Please see page 11 for information on toasting settings for different bread types and factors that affect toasting.


2. Your Quick Start toast setting may be too low.

 If using Quick Start, you will need to turn the toast setting up much higher than usual, then dial it back as the toaster heats up. 

Please see the table on page 11 for more information.


3. Your toaster is fitted with a temperature limiting Thermostat. 

During periods of inactivity, longer than 5 minutes, the elements will turn off (indicated by the red power indicator going off). 

Only introduce bread to the conveyor when the red light is on and the elements are glowing cherry red. See page 12 for details.


Question:

My toast comes out too dark

Answer:

1. The toast setting may be too high for the type of bread you are using or the conditions that you are using the toaster in. 

Please see page 11 for information on toasting settings for different bread types and factors that affect toasting.


2. Quick Start setting may be too high or is not decreasing enough as the Conveyor Toaster continues to warm up.

 See pages 10-11 for details. Monitor toast colour and adjust toasting setting as toaster warms up when using Quick Start.


3. Crumb Tray Bread Ramp does not fold flat. This is a safety feature. 

The Bread Ramp is designed not to fold flat.




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