PRODUCT FAILURE DUE TO THE BUILD UP OF LIMESCALE IS NOT COVERED BY GUARANTEE - DESCALE REGULARLY: DUALIT RECOMMENDS KILROCK ESPRESSO & COFFEE MACHINE DESCALER. (See the leaflet)

Ensure your descaling product is suitable for coffee machines; follow descaling product instructions carefully. If you are using a water softener, ensure water softener is removed before adding descaler. Fill Water Tank with the descaling solution. Descale once a month in hard water areas.

Place the Holder most frequently used into the machine, ensuring it is empty. If both Holders and Filters are used frequently, cycle between them. Do not soak the holders in descale solution. Ensure they are rinsed thoroughly after descaling

Place a container with a capacity of more than 1 litre on the Drip Tray underneath the Holder. Caution: Do not remove the Drip Tray. Remove Froth Nozzle from the Steam Wand. Direct Steam Wand into container.

Insert Water Tank. Plug machine in and turn on. Wait until machine has reached operating temperature. Caution: Keep hands away from Steam Wand at all times. Risk of scalding.

Ensure Steam/Water Selector is set to water. Turn dial completely to the right to dispense half a tank of water through the Steam Wand. Risk of chemical inhalation. If no water comes out, allow to stand for 5 minutes and repeat above, allowing the pump to run for up to 1 minute even if no water dispenses. Turn dial fully to the left and allow the remaining descale solution to dispense from the Showerhead, not allowing the tank to run dry. Risk of chemical inhalation. Turn dial to 'Off'.

Thoroughly rinse Water Tank and fill with fresh water. Repeat steps 2-5 twice with water only to remove any traces of descaling solution. If you are using a water softener, ensure that it is replaced into the Water Tank once the Water Tank is clean. Risk of chemical ingestion.

Dispense water through the brewhead with the cup filter in place. Ensure NO coffee is in the filter. If you see no water after 7 seconds STOP the test.

1. Water tank is not correctly seated in position. Locate water tank (see page 10, fig 2).

1. The showerhead and cup filter may be blocked. Clean showerhead and cup filter (see page 21-22). You may also need to descale the machine (see page 23).
2. You may be tamping too hard. LIGHTLY 'tamp' the coffee grounds (see page 15, fig 5).
3. The cup filter is blocked because the coffee grind is too fine. Ensure you are using setting 3-5 on the Dualit coffee grinder or use a pre-ground coffee suitable for espresso machines. Clean the cup filter (see page 21, fig 4).
4. There is too much coffee in the cup filter. Use the measuring spoon (see page 15, fig 4).

1. Locate water tank (see page 10, fig 2).

2.1. Clean steam wand (see page 21-22, fig 6-9).

2.2. Descale (see page 23).

2.3. If you are unable to unblock your steam wand then contact Dualit on 01293 652 500 for advice or spare parts.