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Catering Pop Up Toaster
FAQs
Frequently Asked Questions
ONE SLOT IN MY TOASTER IS NOT WORKING
ONE SLOT IN MY TOASTER IS NOT WORKING
- One or both of the elements in that slot will need replacing, call the helpline or visit www.dualit.com/support for replacements.
MY TOASTER IS NOT WORKING
MY TOASTER IS NOT WORKING
- Your plug fuse may have blown or your timer may need replacing.
- Check the toaster is plugged in.
- Your elements may need replacing.
I GET UNEVEN TOASTING
I GET UNEVEN TOASTING
- Ensure size and type of bread being toasted is the same
MY TOAST GETS STUCK WHEN I EJECT FROM THE TOASTER
MY TOAST GETS STUCK WHEN I EJECT FROM THE TOASTER
- Slices thicker than 30mm will get stuck.
- Hand cut slice must be cut evenly
SMOKE COMING OUT OF THE SLOTS
SMOKE COMING OUT OF THE SLOTS
- If this is the first time using your toaster, this is normal. Your elements are being conditioned.
- Empty the crumb tray. A build up of crumbs can burn or cause a fire.
- Some crumbs or pieces of bread may be stuck in the toaster. Unplug, remove the crumb tray then turn the toaster upside down over a sink or bin and gently shake the crumbs out or use a soft brush to clean inside your toaster