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Café Plus Capsule Machine

With over 20 years of experience making award-winning beverage machines you can trust Dualit’s dedication to quality.

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Product Notices

  • | June 29, 2016 -

FAQs

THE CAPSULE MACHINE DOES NOT TURN ON
1. The Coffee or Tea Buttons illuminate without flashing, but no tea or coffee is dispensed.

1.1. The Nozzle could be blocked. Follow the Cleaning instructions on page 16. If this does not clear the blockage refer to page 14 to descale your machine.

1.2. The inserted capsule could be faulty. Wait a few moments before opening the Lever, flush the machine through and then try again with another capsule.

1.3. Ensure that the Lever is properly closed and the Capsule Basket is empty.

1.4. There could be air trapped in the pipework. Remove the capsule and ensure that the Water Tank is full. Press the Coffee or Tea Button. Water should exit the Nozzle. If it doesn't, press again to release the trapped air.

2. You may have run out of water.

2. Remove the Water Tank and fill with fresh water.

3. The Water Tank may not be seated correctly.

3. Position by aligning the connection and pushing down firmly. Tip: Bubbles rise in the Water Tank when it is correctly seated. Then push the Water Tank Lid down to cover the Water Tank.

MY MACHINE IS MAKING A LOUD NOISE OR EXTRACTION HAS STOPPED MID USE
1. You may have run out of water (the machine is making a noise and the Buttons are flashing).

1. Turn the machine off and remove the Water Tank. Refill with fresh water and then place the Water Tank back onto the machine. Follow instructions on page 08-09 before dispensing.

2. There may be an airlock in the pipework.

2. Remove the capsule and ensure that the Water Tank is full. Press the Coffee or Tea Button. Water should exit the Nozzle. If it doesn't, press again to release the trapped air.

MY CAPSULE MACHINE IS LEAKING
There is water beneath the capsule machine.

1. There will be a small amount of condensation forming underneath the capsule machine after making numerous beverages. This is safe and does not mean the machine is leaking.

2. Ensure that the Water Tank has been correctly inserted. When refilling with water, always switch off the capsule machine and only then remove and refill the Water Tank. Otherwise, water could leak from the appliance. If you still feel the capsule machine is leaking, stop, unplug and contact Dualit customer services for help.

Manuals