Whenever possible, ensure you have loaded all active slots
Ensure size and type of bread being loaded is the same
Empty but active slots will still generate heat and some of
that heat may be transferred to the adjacent slot. This can
therefore caused increased toasting on that side of the bread.
My toast doesn't pop up when the timer has finished
If the power neon remains illuminated, immediately unplug the
toaster and call service centre.
Your bread may be too thick: Slices thicker than 36mm will get
stuck, hand cut slices must be cut evenly, using a 'sandwich cage'
can make toasting thicker items easier.
If this is the first time using your toaster, this is normal, your
elements are being conditioned. This will dicipate after a few
uses.
The crumb tray might be full. A build up of crumbs can burn or
cause a fire. Empty the crumb tray.
Some crumbs or pieces of bread may be stuck in the toaster.
Unplug, remove the crumb tray then turn the toaster upside down
over a sink or bin and gently shake the crumbs out.