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The Dualit Guarantee
Want to know more about product troubleshooting or guarantees? Read our handy guide that covers everything you’ll need to know.
Your capsules are compatible with Dualit's Lusso™ Capsule Machine, Lusso™ Cino Capsule Machine and all domestic Nespresso®* capsule coffee machines.
Due to our improved capsule innovation, the following machines; Espress-Auto 4 in 1, 3 in 1 Coffee Machine, Espressivo and Xpress, will require the help of a capsule piercer to wake up the capsule and extract coffee.
Please see details below of how you can redeem your free capsule piercer.
*Compatible with ALL domestic Nespresso® capsule machines excluding professional and 'built in' models. *Nespresso® trademark is owned by Société des Produits Nestlé S.A.
No problem - the Dualit Capsule Piercer is exactly what you need to get your coffee fix. The blades in the piercing tool wake up Dualit and Nespresso®* coffee capsules to release the exceptionally fresh coffee ready for use in your Dualit coffee machine.*
Please contact the Dualit customer service team on 01293 652 500 for your free capsule piercer to use in your Dualit machine.*
*Espress-Auto 4 in 1, 3 in 1 Coffee Machine, Espressivo and Xpress.
Caution; sharp blades use with care. This tool must only be used on capsules. This tool must not be used by children younger than 8 years old and persons with very extensive and complex disabilities. Children aged 8-14 years and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge shall not use this tool, unless they are supervised and have been given instruction concerning the use of the tool in a safe way and understand the hazards involved. Children shall not play with the tool and it must be kept out of reach of children. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Not suitable for dishwashers.