Complimentary product consultations

Do you want to know how to make a toastie without a toasted sandwich maker? Or how to make bread dough with the Hand Mixer? Perhaps you're not sure whether a capsule coffee machine or an espresso coffee machine will be better for you?

At Dualit, we understand the importance of offering in-depth, 1:1 help when learning about our products. Whether you have one of our products at home or are thinking about placing an order, our new, complimentary consultation service is here to help you. Book an appointment with a Dualit expert and benefit from a one-to-one video consultation or a simple telephone call, in the comfort of your own home.

 What happens during a consultation? 

When you book an appointment we will ask you a few simple questions, such as what product you would like to discuss and any specific questions you would like answering. You can choose whether your appointment is a video consultaion via Microsoft Teams or a telephone call. Your Dualit expert will tailor the consultation to best answer your questions and fulfil your needs. Whether you are looking to purchase a Dualit product and would like to learn more about its features or ask some more technical questions about a product you already own, our Dualit experts are here to help.

How to book a consultation


  1. Click the button above to be taken to the booking page.
  2. Select a date and time that best suits you.
  3. Enter your details, along with the product(s) you wish to discuss.
  4. Attend and enjoy your session!

The Benefits

Select a date and time that is convenient for you

30 minute appointments are available at various times between Tuesday and Saturday every week.

Free one-to-one appointments

It's just you and a product expert, focused on answering your questions via Microsoft Teams.

Get free expert advice

We'll listen to your issues, answer your questions and do whatever we can to provide solutions.

We’re with you on the journey

Once the consultation has occurred, if you have any further questions or queries, then simply book another appointment.