#BeAware: Dualit Classic Toasters - Important Safety Information

A toaster is an essential item to have in any kitchen, but like most electrical gadgets they pose a risk if used incorrectly. Rather than risk severe electric shocks or fire, please read the instruction book that came with your toaster and take note of these important safety points:

Safety First!

  • When you buy a Dualit toaster, read the instructions before the first use and always follow the instructions when using and cleaning.
  • Do not forget to register your new toaster. It allows us to contact you easily if a safety notice or recall is required. The chances of a faulty product causing serious damage are small, but the risk is still there and returning a faulty product or ordering its repair is very easy to do. To register all your Dualit appliances, regardless of age, visit www.dualit.com/product-register
  • Visit the product notice page on our website to see if you have any recalled electrical items.
  • Check that your toaster has a UK plug, but if it doesn't, do not use a UK travel adaptor, but rather have the retailer fit the appliance with a UK plug.
  • Check the plug and socket regularly for burn marks, sounds of 'arcing' (buzzing or crackling) or if it feels too hot to touch. If you have fuses blowing or circuit-breakers tripping then contact a registered electrician to investigate.
  • Ensure your home is fully protected by an RCD (residual current device), which can generally be found in your fuse box (also known as a consumer unit). An RCD is a life-saving device that protects against dangerous electric shock and reduces the risk of electrical fires.
  • If you don't have RCD protection in your fuse box for your sockets, consider installing an RCD socket or plug to protect you and your property from serious appliance faults.
  • Sometimes, appliance fires are caused by something beyond your control. Please make sure you have smoke alarms and heat detectors installed in your home. There should be a minimum of one alarm/detector per floor and enough should be fitted to cover all areas where a fire could start. Test the alarms regularly and change the batteries once a year.
  • If a fire does start, leave the building immediately and call 999. Do not try to put out the fire.

Using your toaster safely

Always follow these tips for your toaster - Failure to do so may result in fire, injury or damage to the toaster.

  • Do not be tempted to insert an object e.g. knife, fork or your fingers, into a toaster - you will be in danger of receiving a severe electric shock.
  • Remember to clean out the crumb tray frequently. This will help keep your toaster working properly.
  • If you notice an odd smell or any sparking, unplug your toaster immediately and contact the retailer and/or Dualit.
  • Always keep your toaster away from the sink and ensure it cannot come into contact with any liquids.
  • If your toaster becomes cracked or damaged in any way, stop using it and either contact the retailer or Dualit. Failure to do so may result in a severe electric shock.
  • Wipe the toaster down regularly when turned off at the socket and unplugged. Never use water or any cleaning fluid inside the toaster.
  • Turn off the toaster at the socket and unplug when not in use.
  • Never leave your toaster unattended during use.
  • Never use your toaster if you notice that the timer is operating slowly or sticking. Unplug the toaster and contact Dualit immediately to arrange a repair. Do not use the toaster until repaired.
  • Never position a toaster under a cupboard.
  • Never put anything on top of a toaster.
  • Never position a toaster near anything flammable, e.g. curtains.
  • Never locate your toaster in an appliance garage or 'pantry style cupboard'.
  • Never use a sugar coated or jam filled tart in your toaster.