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Ensure that you lightly oil the castings every three or four waffles. The castings must be wiped clean with a damp, soapy cloth after every toasting. At the end of every day, use a nylon brush to clean all signs of grease off the plates and then wipe over with a damp cloth.
You are either using too much mixture for each waffle, or the mixture is not thick enough. One large tablespoon of the mixture poured into the middle of the grid should suffice.
Ensure the waffle maker is disconnected from the electricity supply before cleaning. Wipe the castings with a cloth wrung out in a bleach solution of 1 tablespoon or 20ml of household bleach to 1 pint/2 Litres of warm water. Wipe again with a clean wet cloth and remove ALL traces of bleach. You may also use a wet Brillo pad to restore the castings back to the non-stick finish; this will not affect the non-stick properties of the sandwich castings. Lightly oil the castings for a few uses after cleaning. Again ensure that all traces of the cleaning agent are removed before toasting.
*IT IS IMPERITIVE THAT YOU COMPLY WITH THE CLEANING INSTRUCTIONS SUPPLIED WITH YOUR CONTACT TOASTER
Spare parts for Dualit waffle irons can be obtained by calling Dualit Customer Service on 01293 652500. (UK customers only)