Frequently Asked Questions
My toast is unevenly toasted?
Ensure that heat regulators are set to the highest setting possible and the switch cannot turn any further. Any adjustment to the heat settings will take time to settle and as such these controls should not be adjusted whilst making toast.
For best results set the heat regulators both to full, and the speed to 5. Vary the speed to achieve desired brownness.
My toast is burning or is underdone?
- The speed setting should be set at the half way mark; this can be adjusted to taste, and will take a matter of seconds to settle. If toasting is too light, turn conveyor speed control counter-clockwise to a lower speed If toasting is too dark, turn conveyor speed control clockwise to a faster speed.
- Allow at least 10 minutes for the conveyor to heat up and settle from switch on.
- If the toaster has been left on full power without bread passing through it, the first slices through will burn due to the build up of heat. When the toaster is in an idle period it is advised that the toaster be turned to the ¼ power setting. This will prolong the life span of the elements and reduce the chances of un-even toasting when used again after the idle period.
My conveyor is overheating?
- If the conveyor belt continues to run and the elements have cut out, check the cooling fan is running and free of dust and dirt as the heat limit switch may have tripped. If the fan is dirty, isolate from the power and clean with a soft brush, leave for ten minutes for the toaster to cool and push the reset button to begin toasting again. (Allow time for the toaster to heat up again)
- The toaster will also overheat if the crumb tray is not in position when in use. This acts as heat screen and helps protect the internal components vital to the running of the toaster.
- Allow a clearance of 80mm from the rear of the machine and 30mm gap between machines if two or more machines are placed next to each other.
My bread is getting stuck inside the toaster?
- Ensure the thickness of the bread is no thicker than 30mm or it will get stuck and may cause fire.
Where do I position the conveyor toaster?
- Ensure there are no shelves or units directly above the conveyor.
- Allow ample clearance around the conveyor, minimum 80mm at rear and 30mm at sides. This ensures air can circulate around the conveyor and keep it at optimum operating temperature.
- Do not cover or obstruct the fan.
My elements have gone white?
Dualit conveyors use silica glass tube elements. These may go white over time. Deposits of starch from the bread may build up on the element. This in not harmful in any way nor does it effect the toasting performance.
This probably means your settings are wrong.
This probably means your settings are wrong. Allow 10 minutes for the toaster to heat up when switched on; we then recommend the following settings for the DCT2:
• Setting 7 for constant toasting with each row butting up to the one in front.
• Setting 5 for constant toasting with a small gap between each row.
• Setting 2 for non constant or customer-operated toasting i.e. bread going through at random (when being used by the general public).
Any change to the heat setting will take up to 60 seconds to take effect. If the toaster has been left idle with both elements turned on but without bread passing through, the first slices put through again will probably burn due to heat buildup. During an idle period we therefore recommend the toaster be set to the POWER SAVER setting. This will prolong the life of the elements and reduce uneven toasting when used again after the idle period.
On the DCT1, DCT2 and DCT3 models, ensure that the regulators are set to the highest setting possible and the switch cannot turn any further. Any adjustment to the heat settings will take time to settle and as such these controls should not be adjusted whilst making toast. For best results, set both the heat regulators to full and the speed to 5 (the halfway mark). Vary the speed to achieve the desired brownness – if the toast is too light, turn the conveyor speed control counter clockwise to a lower speed, if the toast is too dark, turn the speed control clockwise to a faster speed. The speed setting will take a matter of seconds to settle when adjusted.
All Dualit conveyor toasters are equipped with a temperature monitoring device that will automatically cycle the elements to ensure the perfect toasting temperature
All Dualit conveyor toasters are equipped with a temperature monitoring device that will automatically cycle the elements to ensure the perfect toasting temperature. The elements will cycle on/off continuously and will sometimes appear to be off when they are actually in automatic standby mode.
This probably means that your bread is thicker than 30mm
This probably means that your bread is thicker than 30mm. Do not use thicker slices or they may get stuck and become a fire hazard.
This may mean that the conveyor is overheating.
This may mean that the conveyor is overheating. If the belt continues to run and the elements have cut out, check the cooling fan is running and free of dust and dirt. If the fan is dirty, isolate from the power and clean with a soft brush.
If for this or any other reason the ambient temperature in the control box exceeds 190° F (88° C), a safety cut out is automatically activated. Leave the conveyor for 10 minutes to cool and push the reset button (underneath the toaster, on the right hand side) to begin toasting again. Remember to allow time for the toaster to heat up again. This can be reset manually by pushing the red button.
Yes, spare parts for Dualit conveyor toasters are available to order.
Spare parts for Dualit conveyor toasters can be obtained by calling Dualit Customer Service on 01293 652500. (UK customers only)