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DAB Kitchen Radio

FAQs

Frequently Asked Questions

I hear an electronic sound

  • This is when the signal is nearly lost or borderline. Ensure the 'AERIAL' (9) is fully extended or try relocating the radio using 'Signal error' feature, page 9 of the instruction manual.

The display reads 'NO STATIONS AVAILABLE' in DAB mode

  • The DAB signal is not strong enough. Ensure the 'AERIAL' (9) is fully extended. Try Manually tuning the station frequency.
  • If this fails move the radio to a location with better signal.

The clock resets or is wrong

  • The clock may reset if the power adaptor is disconnected and the battery is flat. Connect the power adaptor and tune into a DAB station which auto sets the time or manually re-set the time, Page 5 of the instruction manual.
  • The time broadcasted by the DAB station may be incorrect. Tune into another DAB station.

A ‘?’ is displayed next to the station name in DAB mode

  • You are outside the broadcast area or the station is inactive.

I see ‘’ next to the DAB station name

  • The broadcaster has a secondary service broadcasting. The next station on the list will be the secondary service. This can be alternative music or an information service. Transmission times vary.

Yes, the aerial is a replaceable part

The aerial is a replaceable part. Spare aerials can be obtained by calling Dualit Customer Service on 01293 652500 (UK delivery only).

Yes, the battery pack is a replaceable part

The battery pack is a replaceable part. Spare battery packs can be obtained by calling Dualit Customer Service on 01293 652500 (UK delivery only).

Ensure the plug is correctly inserted and that the main ON/OFF switch located on the back of the radio is in the ON position. If not using the mains supply, check the battery is charged.

Ensure the plug is correctly inserted and that the main ON/OFF switch located on the back of the radio is in the ON position. If not using the mains supply, check the battery is charged.

This indicates that the DAB signal is not strong enough.

This indicates that the DAB signal is not strong enough. Ensure the aerial is fully extended and try tuning in to the station frequency manually. If this fails, move the radio to a location with a better signal. You can check the DAB coverage in the UK by going to www.ukdigitalradio.com/

No, we do not stock spare speakers

We do not stock spare speakers. If you connect your own extension speaker, it needs to be 8 Ohm Impedance. With regards to the connections, the radio will be the left channel and the extension speaker the right channel. The sound will change from mono to true stereo sound once the speaker is plugged in.

The clock may reset if the power adaptor is disconnected or the battery is flat.

The clock may reset if the power adaptor is disconnected or the battery is flat. Connect the power adaptor and tune into a DAB station; this will automatically reset the time. Alternatively, you can manually reset the time.