 |
  |
Buying Dualit Products On LineThe website has an easy-to-use shopping system that allows you to add to your basket as you browse through the on-line catalogue and special offers section.To view ranges of products click on the Product Range button on the top menu. Likewise, click on the Special Offers button to view special offers. In both cases you can search for a product by entering key words or making use of the expandable menu. You can also see all products on one page by clicking on the final item of the expandable menu. Ranges are displayed as a set of thumbnail images. When one of these images is clicked you proceed to a page giving you full details about the product and the prices and finishes available. You can add to your basket from this page. You can view the basket at any time by clicking on the Basket button on the bottom menu of the site. Spare Parts We supply Spares for many of our products, For further information please call our customer helpline on +44(0)1293 652 500. Security Your credit card details are not collected or stored by Dualit. They are collected by the ePDQ payment system integrated into the site. This system authorises your payment and credit card details are encrypted using SSL before being sent to ePDQ. As an online business we know that our customer's security is of the utmost importance. Which is why we are working together with Visa and MasterCard to offer you extra protection when using your credit card with us. MasterCard SecureCode and Verified by Visa work in the same way as Chip & Pin, protecting your card with a password against unauthorised use. For all Visa or MasterCard Payments please enter the cv2 security code on the signature strip of the card, or the transaction will be declined. Added online protection • Shop with added security and peace of mind • Your password is linked to your card, not your computer • Help prevent unauthorised purchases How to register During checkout, if your bank is participating you will be asked to register for either MasterCard SecureCode or Verified by Visa. Simply follow the online instructions to set up your password before completing your Dualit transaction. This is a one-off registration process and, after you've chosen your password, all future purchases at Dualit online and other participating internet retailers will be completed with added security. Alternatively you can contact your bank directly to register, or go to www.mastercard.com or www.visaeurope.com for more information. Whether it's your appliances, your valuable time or your card details, we treat them all with the maximum amount of respect and care. We hope that this extra security reinforces your trust in our service. Delivery We aim to deliver all orders within 7 working days. Some Vario Toasters are made to order and can take upto 2 weeks. If this is the case we will contact you with an estimated delivery date. Please note: We are unable to ship outside the UK Returns We hope you will be highly satisfied with any product purchased on our website but if you wish to return an item to us then we aim to make it as quick and convenient as possible. Any item may be returned for any reason within 14 days of the date of despatch so long as it is returned unused in its original packaging together with the receipt . We will refund the price of the item and delivery to us, up to a maximum value of £8. Your statutory rights are unaffected. Legal Conditions Please view our legal conditions by clicking on the Legal Conditions button on the bottom menu of the website.
|